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FAQ

Welcome to our Frequently Asked Questions page! Here, we've gathered the most common information to make your stay with us even more enjoyable. If you have any further questions, our team is here to assist you and ensure you have an unforgettable experience.

Bookings

  • We encourage you to book directly on our website to benefit from the best rate and the greatest flexibility. We are pleased to offer you a promotional code granting a 20% discount:

    Code: BIENVENUE

    Our bookings team is also available by phone at 514-288-1000 to assist you in planning your stay.

    Contact us ↗

Suites

  • At Hôtel Saint-Sulpice, the well-being of your companion is our priority. We are delighted to welcome them to our establishment, with no restrictions on weight or breed.

    For everyone’s comfort:

    • Your suite can accommodate up to two pets.
    • To ensure a peaceful stay, pets must be kept on a leash when outside the suite.
    • We rely on each owner’s attentiveness to help maintain the well-being and tranquility of all our guests.

    Special attention:

    • A pet mat and bowls are provided for your companion’s comfort.
    • A fee of $75 + taxes per pet applies for the duration of the stay.

    Accessible areas:
    For hygiene reasons, pets are not allowed in the restaurant, except for service dogs.

    We look forward to welcoming you for a stay where comfort and hospitality extend to your four-legged companions as well.

Services

    • Concierge services to enhance your stay
    • Valet parking (additional fee)
    • On-site restaurant and outdoor terrace
    • Bar
    • Room service
    • Access to a nearby fitness facility (Gym UNI)
    • Luggage storage
    • Dry cleaning (additional fee)
    • Smart TV system
    • Local boutique and convenience corner

Transportation

  • Yes, our valet service is available at 43 CAD/night + tax, including:

    • Unlimited in-and-out privileges, 24/7
    • Max height: 2 m, length: 5.3 m
    • Larger 4x4s, pickup trucks, and large SUVs are not accepted. For such vehicles, please use the Science Centre parking.

    Electric vehicle charging according to charger availability, at no extra cost:

    • 2 Tesla charging stations
    • 1 universal station