Privacy Policy
Protecting Your Personal Information
The Hôtel Saint-Sulpice places great importance on safeguarding your personal information. In compliance with Bill 25 (formerly Bill 64), we are committed to respecting your right to privacy and data protection. By using this site, you consent to the use of your personal information in accordance with this privacy policy, updated as of November 27, 2024. We reserve the right to update this policy, with the most recent version available on our website.
Information Collection
We only collect the information necessary to complete your bookings and transactions, including:
Name, email address, phone number, date of birth, payment information (excluding CVV), and reservation details.
It is not the intention of Hôtel Saint-Sulpice to collect personal information from minors (as defined by applicable laws). In such cases, we encourage the parent or guardian of the minor to contact us so that we can take the appropriate steps to erase such information.
Use of Information
The information collected is used for the following purposes:
- To identify and communicate with you
- To process your bookings and transactions
- To improve our services and enhance your customer experience
You may withdraw your consent at any time by contacting us at:
Information Retention
Your personal information is retained for as long as necessary to fulfill the purposes for which it was collected. Once those purposes have been achieved, your information will be deleted or anonymized in accordance with legal requirements.
Accessing and Correcting Your Information
In accordance with Law 25, you have the right to access, correct, or delete your personal information. To exercise these rights, please contact our Privacy Officer at madandeneau@lesaintsulpice.com.
Privacy Officer
The Privacy Officer at the Hôtel Saint-Sulpice is Marc-André Dandeneau, General Manager. If you have any questions or concerns, please reach out to him at madandeneau@lesaintsulpice.com.
Protecting Personal Information
We have implemented security measures to safeguard your personal information, including physical, electronic, and administrative protections. We comply with PCI standards and encrypt your payment information. Access to your information is limited to employees who require it to perform their duties.
Data Breach Notification
In the event of a breach involving your personal information, we will notify you within the timeframe prescribed by law, particularly if the breach poses a significant risk to your rights and freedoms.
Cookies and Social Media Widgets
We use cookies to improve website management and analyze user experience. These data are anonymous. If you prefer not to accept cookies, you can adjust your browser settings.
Third-Party Bookings
If a third party makes a booking on your behalf, they must provide the same personal information you would normally provide. Unless stated otherwise, we will assume you have given your consent.
Questions
For any questions regarding the protection of your personal information, please contact our Privacy Officer at: madandeneau@lesaintsulpice.com.
If you have any questions or concerns regarding the protection of your personal information, please contact our General Manager.